When will I receive my order?
Everything we sell is made to order, this means that we can offer a wide range of options without needing to hold huge amounts of stock, as a result we're able to offer lower prices.
We start producing your order the working day after we receive your payment, from the start of production it typically takes 3-9 days for an order to leave our factory.
Due to COVID-19 and constrained production, orders placed before 9th April 2021 could take up to 4 weeks to ship. Orders placed from this point will be in our normal lead times.
We offer two choices of delivery (24-hour or 48-hour) so you will receive your order within 3-9 working days.
How much does delivery cost?
We offer two choices for delivery, depending on how quickly you need your order. Our deliveries are made by Hermes.
48 hour - Free over £40 spend, otherwise £2.99
24 hour - £3.99 over £40 spend, otherwise £8.99
We charge additional postage to the Highlands & Islands and Northern Ireland, passing on the additional cost from the courier.
All deliveries are trackable, you will receive a tracking number when your order ships.
Car mats are bulky products to deliver, we've done everything we can to keep delivery costs down as low as possible but unfortunately we cannot offer free delivery on all orders.
How do I track my delivery?
When your order is dispatched, you will receive an email notification that includes your tracking number and link to the courier's website for you to track your delivery.
Which courier do you use for delivery?
We take our choice of courier very seriously. We shop online ourselves and know how important delivery is; it can make or break your experience.
We use Hermes for delivery, they provide a great service at a reasonable cost, helping us keep our prices as low as possible.
How is my order shipped?
We deliberately use the minimum amount of packaging possible to help reduce our impact on the environment.
Our packaging is strong & durable and ensures that the mats arrive in great condition, every time.
Please note we ship all orders in clear packaging and the contents of the package are visible when delivered.